Multi-product basket · One itemized invoice · Direct order support
Bototox

Order support and claims

Use the invoice identifier and a short description so the team can connect the question to the exact basket.

Product question before ordering

Use the WhatsApp link on the product page or contact page. Include the product name, quantity and the specific pack question.

Invoice question

Include the invoice identifier, buyer email and line item. Do not resend the entire basket manually unless the support team asks for it.

Delivery or package concern

Use the contact form and attach the invoice identifier in the message. The site stores a structured order payload so the team can review the original quantities and address.

Last updated: 2026-07-18